Refund Policy

The San Bernardino American News Refund Policy

Refund Policy for Fictitious Business Name Filing with The San Bernardino American News

At The San Bernardino American News, we understand the importance of providing clear guidelines for our customers who wish to file a Fictitious Business Name (DBA) with our publication. Please take a moment to review our refund policy outlined below, which outlines the conditions under which refunds may be granted for fictitious business name filings.

1. Application Fees:
– The application fee for filing a Fictitious Business Name (DBA) with The San Bernardino American News is non-refundable. This fee covers administrative costs associated with processing the filing request.

2. Errors and Corrections:
– If an error or inaccuracy is found in the publication of your Fictitious Business Name filing due to our error, we will correct it at no additional cost. Refunds will not be provided in such cases.

3. Cancellation and Withdrawal:
– Filing cancellations or withdrawals must be requested in writing. If a cancellation is made before the publication date, we may issue a partial refund, minus any administrative fees and expenses incurred.

4. Processing Times:
– Refund requests for expedited processing fees, if applicable, will be considered on a case-by-case basis and depend on whether the service has been completed.

5. No Refunds for Published Fictitious Business Names:
– Once the Fictitious Business Name has been published, no refunds will be issued. Publication is a one-time service, and the fee is considered fully earned upon publication.

6. Refund Requests:
– To request a refund for a Fictitious Business Name filing, please contact our customer support team at [mary@sb-american.com] and provide a detailed explanation of your refund request. We may require additional information to process your request.

7. Refund Processing:
– Approved refunds, if applicable, will be processed within [5] business days. The method of refund will depend on the original payment method used.

8. Changes to the Refund Policy:
– The San Bernardino American News reserves the right to modify this refund policy at any time. Customers will be notified in advance of any changes.

This refund policy aims to provide transparency and guidelines for refund requests related to the filing of Fictitious Business Names with The San Bernardino American News. If you have any questions or concerns about this policy, please do not hesitate to reach out to our customer support team at [mary@sb-american.com].

The San Bernardino American News

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